Privacy Policy

How we collect, use, and protect your personal information

Information We Collect

At xeralmiralelio, we collect information that helps us provide better financial analysis and comparison services. This happens in several ways — some you choose to share with us, and some we gather automatically as you use our platform.

Personal Information You Provide

  • Name, email address, and contact details when you register
  • Company information and role details for business accounts
  • Financial data and preferences you input for analysis
  • Communication preferences and feedback you share
  • Payment information when you subscribe to premium features

Information We Collect Automatically

When you visit our platform, we automatically collect certain technical information that helps us understand how you use our services and improve your experience.

Data Type Purpose Retention Period
IP address and location Security and localization 12 months
Browser and device info Technical optimization 24 months
Usage patterns Platform improvement 36 months
Session recordings User experience analysis 6 months

Australian Privacy Act Compliance: We collect personal information only when necessary for our business functions and always in accordance with Australian Privacy Principles. You have the right to know what information we hold about you and request corrections when needed.

How We Use Your Information

Your information serves specific purposes that directly relate to providing you with financial comparison and analysis tools. We don't use your data for unrelated business activities or share it unnecessarily.

  • Generate personalized financial analysis reports based on your criteria
  • Send you relevant updates about companies you're tracking
  • Improve our algorithms and comparison methodologies
  • Provide customer support when you need assistance
  • Maintain platform security and prevent fraudulent activities
  • Process payments and manage your subscription

Data Sharing and Third Parties

We work with trusted partners to deliver our services, but we're selective about who gets access to your information. Here's exactly when and why we share data:

Service Providers: Payment processors, cloud hosting services, and email delivery platforms that help us operate the platform. These partners can only use your data for the specific services they provide to us.

Financial Data Sources: We share anonymized usage patterns with data providers to help improve the quality of financial information available on our platform. Your personal details are never included in these exchanges.

Legal Requirements: If required by Australian law enforcement or regulatory bodies, we may disclose information. We'll notify you unless legally prohibited from doing so.

Your Rights and Controls

Under Australian privacy law, you have significant control over your personal information. These aren't just theoretical rights — we've built practical ways for you to exercise them.

Access Your Data: Request a complete copy of the personal information we hold about you. We'll provide this within 30 days, and there's no charge for reasonable requests.

Correct Inaccuracies: If you notice incorrect information in your profile or our records, you can update it directly through your account settings or contact our support team.

Delete Your Information: You can request deletion of your personal data at any time. We'll remove everything except what we're legally required to keep for business records.

Opt Out of Communications: Unsubscribe from marketing emails or adjust notification preferences in your account settings. You'll still receive important account and security updates.

Data Security Measures

We use industry-standard security practices to protect your information, but we also go beyond the basics because financial data requires extra care.

  • End-to-end encryption for all data transmission and storage
  • Regular security audits by independent third-party specialists
  • Multi-factor authentication options for your account
  • Automated monitoring for unusual access patterns
  • Secure data centers located within Australia
  • Regular staff training on data protection best practices

Cookies and Tracking

We use cookies to make our platform work better for you, but we're transparent about what we're tracking and why. You can control most of these through your browser settings.

Essential Cookies: These keep you logged in and remember your preferences. The platform won't work properly without them.

Analytics Cookies: Help us understand which features are most useful and where users encounter problems. All data is anonymized before analysis.

Marketing Cookies: Track which content brings visitors to our site and measure the effectiveness of our advertising. You can opt out of these without affecting your use of the platform.

International Data Transfers

Most of your data stays within Australia, but some of our service providers operate internationally. When we transfer data overseas, we ensure it receives the same level of protection required by Australian law.

We use Standard Contractual Clauses approved by relevant data protection authorities and only work with providers who meet strict security standards. You can request details about specific transfers if you're concerned about where your data travels.

Changes to This Policy

We update this policy when we add new features or when privacy laws change. Significant changes will be communicated through email and prominent notices on our platform at least 30 days before they take effect.

Minor clarifications or technical updates might happen without advance notice, but we'll always post the current version here with the update date clearly marked.

Privacy Questions or Concerns?

If you have questions about this policy or want to exercise your privacy rights, reach out to our dedicated privacy team:

Email: support@xeralmiralelio.world.com

Phone: +61403135921

Mail: Privacy Officer, xeralmiralelio
888/534 Kent St, Sydney NSW 2000, Australia

We aim to respond to all privacy inquiries within 5 business days, though complex requests might take up to 30 days as permitted by law.

This Privacy Policy was last updated on March 15, 2025